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Questions, a scan gone wrong, a charge you do not recognise. Tell us what happened and we will get back to you.
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Before you write
Is the answer already in the Help centre?
Most questions about scans, plans, quotes, invoices, import and export are answered there, with screenshots. Open the Help centre.
What should I include?
The email you signed up with, what you were doing, and what happened instead. A screenshot saves a round trip. Never email a receipt with card numbers on it.
Can I get tax advice?
No. Recpt is a record-keeping tool, not a registered tax agent. For anything about what you can claim, talk to your accountant or the ATO.